The industry has gone cheap over quality. There will always be cheap alternatives when it comes to parts. However, the cheap products are getting pushed over the quality parts that last our customers longer. I remember buying 14 cheap starters for a old car of mine. At the time it was what I could afford but I also wasn’t taught the value of the investment over time. McMar combats this two fold. We always let you know our recommendation which is based on quality and total cost of ownership not just price to get a sale. Also we have a financing program that allows you to get the best parts even when your pockets aren’t in the best shape.
Companies have gone no contact, outsourced their call center over seas, or make the experience so terrible it isn’t worth the hassle. At McMar we believe customer service is what you pay for, the part is the value added. A part is a part no matter where you buy it. However, with more than 3 ways to reach us , a comprehensive FAQ, and specialist on hand to ensure you get the right part is what sets us apart. Don’t buy the wrong part, have an issue, or a question we are here. And our customer service doesn’t end at shipping. We provide articles, fun coupons and content. You have to drive and repair but why not with a few benefits or smiles along the way.
Our parts and tools are sourced right here in the USA. With warehouses all over the country McMar has less “sold out” products and above average shipping times.
Your Success is Our Success
we always give the best price
Common Problem Areas When Purchasing Parts or Tools Online
Simple Answers to Complex Things
McMar provides crucial information and processing terms when it comes to recalled parts and tools. Our customer service department is well versed to be able to make the process smooth. Sign up for our newsletter it always contains any new recall notifications from the month. Being proactive for your customers and for your safety is a priority.